It is important to assess the prior knowledge of the subject matter to establish realistic training goals. Only then one can add a persuasive tone to the course and determine how receptive they will be to the information you impart.
A clear definition of the learning objectives – meetings with EHS managers, safety personnel and the stakeholders will help do so. This includes deciding on the topics, required delivery methods, features, technical requirements and integration capabilities.
At a field level, operators should be able to identify, rank and address the physical and process safety hazards that they might encounter. Learnings, when flexible and interactive, help them evaluate options while dealing with various categories of hazards.
The way we access information has changed in the last few years. Today, most of our activities have switched from laptops/desktops to mobiles; be it browsing, chatting, sending e-mails, watching videos, reading new info etc.