For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers (India), orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within scheduled working days as agreed by the courier service providers or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. ASK-EHS Engineering & Consultants Pvt. Ltd. is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 8 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order).

In case of receipt of damaged or defective goods, please report to our Customer Service team within 48 hours of goods receipt, along with a proof of damage such as a photograph of the damaged DVD attached in the email. Replacement shall be provided for the same.